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Can I close my Digital Savings?

Huhu, so sad we have to separate our paths 🙁 closing Digital Savings means you also close your Bina Account. You can ask for help from the Call INA at 1500738 for the account closing process.

Your Digital Savings is useful as:

  1. The main account of your Bina account
  2. Receive funds that enter your account
  3. To make transfer/pay/buy transactions from your account balance
  4. And many other uses, let’s open your Bina account now!
  1. Go to the ‘Akun’ menu
  2. Select the ‘Ubah Profile’ section
  3. Click the ‘Ubah’ button next to the data column you want to update

Email Verification is useful for authenticating that the email address you are using is active and that you are the original owner of the email address registered with Bina.

You can ask for help at Call INA at 1500738, email to BisaNanya@bankina.id, or Whatsapp Bank INA Digital (0855-1500-738).

Of course, you can access your Bina account using a different device, here’s how:

  1. Download the Bina application on the device to be used
  2. Enter your Username and Password, then click the ‘Masuk’ button 
  3. Enter your NIK from e-KTP for verification process, then click the ‘Lanjut’ button
  4. OTP will be sent via SMS. If you have not received the OTP, you can resend OTP after waiting for 1 minute.
  5. Enter the OTP code sent to your registered phone number. Sign in to your account is done!

Never tell your username, password, OTP, or PIN to anyone, including those on behalf of Bina or Bank Ina Perdana. Bank Ina employees never ask for your confidential information.

 

If you experience this inconvenience, you can report it to Call INA at 1500738, email to BisaNanya@bankina.id, or Whatsapp Bank INA Digital (0855-1500-738).

  1. When you were going to input PIN, click ‘Lupa PIN ?’ if you forgot your PIN
  2. Enter your NIK number on your e-KTP and Password for data verification, then click ‘Lanjut’
  3. OTP will be sent via SMS. If you have not received the OTP, you can resend OTP after waiting for 1 minute.
  4. Enter the OTP code sent to your registered phone number.
  5. If correct, then you can create a new PIN. Make sure the new PIN you enter matches the Confirm New PIN. Your PIN change is complete!

Of course you can change your PIN!

  1. Go to the ‘Akun’ menu
  2. Select the ‘Ubah PIN Transaksi’ section
  3. Enter your PIN, then click the “OK” button
  4. If correct, then you can create a new PIN. Make sure the new PIN you enter matches the Confirm New PIN. Your PIN change is complete!

The password is used so that you can enter the Bina Account, while the PIN is used to authenticate your actions in every important activity in the Bina application.